Wrangling Costs, Revenues and Complexity Across Telecom Networks.
Telecom operations continue to grow more complex – from rising network costs to fragmented invoice, circuit and network data. TEOCO Customer Summit 2026 brings our customers together to share how you’re navigating that complexity and to explore practical ways to gain greater visibility, control and efficiency across your operations.
Over three days of roadmap updates, real-world use cases, hands-on sessions and lessons learned from customer implementations, attendees will see how TEOCO solutions are being used to streamline invoice and utility expense management, strengthen revenue and cost assurance, optimize circuit lifecycles and support evolving network architectures.
The experience extends beyond the sessions with hosted networking events, highlighted by a western-style rodeo and chuck wagon dinner. It’s an opportunity to unwind, enjoy the beauty of Colorado and continue discussions with fellow customers and TEOCO experts in a more relaxed, social setting.
Why Attend
Gain Practical Strategies to Reduce Complexity
Learn how fellow TEOCO customers are streamlining invoice management, circuit lifecycles, and network operations to strengthen visibility and control across their organizations.
See What’s Next on the TEOCO Roadmap
Get direct insight into upcoming product enhancements and innovations across SmartCOGS, SmartCircuit, SmartOps and more.
Maximize the Value of Your TEOCO Solutions
Discover new use cases, optimization techniques and assurance strategies that can drive measurable cost savings and margin improvement.
Connect with Peers and Experts
Engage with fellow customers and TEOCO specialists through interactive sessions and networking events – including a western-style rodeo and chuck wagon dinner.
Agenda
Attendee Registration & Welcome Lunch
Remington II | 12:00 – 1:00 PM MT
Welcome & Agenda Overview
Remington I | 1:00 – 1:30 PM MT
SmartCOGS: Expense Invoice Management
Remington I | 1:30 – 3:00 PM MT
Hear what’s on our flagship BillTrak & Invoice Automation Roadmap and how efficiencies in TEOCO’s Invoice Management Tools are benefiting clients.
Rod deVillers | VP Product, Delivery and Production Operations, TEOCO
Coffee Break & Networking
3:00 – 3:15 PM MT
SmartCOGS: Utility Invoice Management
Remington I | 3:15 PM – 4:00 PM MT
Learn how TEOCO is extending BillTrak to gain full visibility and control over telecom utility/energy invoices.
Rod deVillers | VP Product, Delivery and Production Operations, TEOCO
Murtaza Amil | VP Strategic Projects, TEOCO
Reception & Dinner
6:00 PM MT
Enjoy drinks and dinner on the Quail Terrace/Mountain View Restaurant while viewing a scenic sunset over the Rocky Mountains.
Breakfast
Remington II | 8:00 – 9:00 AM MT
Opening Remarks
Remington I | 9:00 – 9:15 AM MT
SmartCircuit: Circuit Lifecycle Management (Session 1)
Remington I | 9:15 – 10:45 AM MT
Streamlining the wholesale circuit lifecycle:
Contract Management, Sites & Locations Mapping, Accruals, and Forecasts Demo.
Eric Masur | Chief Architect for Business Analytics, TEOCO
Coffee Break & Networking
10:45 – 11:00 AM MT
SmartServices: TEOCO Managed Services, Revenue Assurance and Cost Assurance
Remington I | 11:00 AM – 12:15 PM MT
Learn how TEOCO’s Managed Services, Revenue Assurance, and Cost Assurance teams are helping operators reduce costs, improve margins and streamline business processes.
Chris Harrison | Executive Director of Audit Services, TEOCO
Fadila Boumaza | VP Business Assurance Services, TEOCO
Lunch Break
Remington II | 12:15 – 1:00 PM MT
SmartOps: Network Engineering and Provisioning
Remington II | 1:00 – 2:30 PM MT
Learn how operators are streamlining and accelerating their transition from TDM to IP-based networks while ensuring data accuracy, controlling costs and customer satisfaction.
Karin Williams | Senior Director of Transport Engineering, TEOCO
Coffee Break & Networking
2:30 – 2:45 PM MT
New Use Cases for Your TEOCO Solutions
Remington I | 2:45 – 4:00 PM MT
A review of new uses cases that leverage TEOCO’s solutions to create additional value. (Pole & attachment rental expenses, leveraging AI agents for contract management, and screening robocall traffic at the edge using SmartRoute + SONAR analytics).
Rod deVillers | VP Product, Delivery and Production Operations, TEOCO
Eric Masur | Chief Architect for Business Analytics, TEOCO
Transport to Customer Appreciation Event
4:00 – 4:30 PM
Meet in Lobby
Rodeo and Chuck Wagon Dinner
Flying W Ranch
5:00 – 8:30 PM MT
It is a ho-down, so bring your cowboy attire….hat, boots, jeans. Anything but business attire!
Breakfast
Remington II | 8:00 – 9:00 AM MT
Opening Remarks
Remington I | 9:00 – 9:15 AM MT
Track A: Business Assurance and Optimization Workshop
Track A: Business Assurance and Optimization Workshop
Chris Harrison | Executive Director of Audit Services, TEOCO
Fadila Boumaza | VP Business Assurance Services, TEOCO
Track B: SmartCircuit Workshop
Remington I | 9:15 – 11:15 AM MT
Take a deeper dive into TEOCO’s SmartCircuit solution
Eric Masur | Chief Architect for Business Analytics, TEOCO
Track C: Strategy One
9:15 – 11:15 AM MT | Manitou
Learn how to incorporate Strategy One for enhanced reporting capabilities.
Rod deVillers | VP Product, Delivery and Production Operations, TEOCO
Track D: Routing Workshop
Kiowa | 9:15 – 11:15 AM MT
Learn about the future of the voice industry and how operators are positioning themselves to take advantage of new opportunities.
Kevin Oxley | VP Routing Management, TEOCO
Farewell & Customer Feedback
Remington I | 12:00 PM MT
Event Experience
TEOCO Customer Summit 2026 combines focused business sessions with meaningful networking and a uniquely Colorado experience. From solution deep dives and roadmap updates to collaborative workshops and customer use cases, the agenda is designed to deliver practical insight you can take back to your organization.
Throughout the summit, you’ll have opportunities to engage directly with TEOCO product leaders, solution experts, and fellow customers in both structured sessions and informal settings.
What’s Included
There is no registration fee to attend. Your registration includes:
Attendees are responsible for booking:
A preferred room block and booking details:
Travel & Accommodations
Event Dates
Tuesday, June 9, 2026 – Thursday, June 11, 2026
Event Location
Cheyenne Mountain Resort
3225 Broadmoor Valley Road
Colorado Springs, CO
Phone: +1 719 538 4000
Email: guestservice@cheyennemountain.com
Cancellation policy:
7 days prior to 11:59 PM MT the day of arrival or one night fee/one night deposit at booking